To book an appointent, contact us below:
To our valued guests,
As the current situation in our world continues to unfold, your well-being and that of our team members is our top priority. We are committed to keeping you informed of how we are making changes in response to this unprecedented time.
We continue to adapt and respond to the recommendations and guidelines set out by our provincial governing bodies while looking after the needs of our guests. On top of increased cleaning and sanitizing measures, we are also limiting the number of guests in our store at any given time to ensure social distancing practices. Our current store hours are:
Tuesday to Saturday from 10am – 5pm (closed Sundays and Mondays)For a guaranteed visit time, please make an appointment with an associate by clicking below. Let’s all look out for each other. If you have recently traveled out of the Kootenays, please stay home. If you or anyone in your household are experiencing flu-like symptoms, please stay home. We’re all in this together.
If you have an upcoming furniture delivery, our team will be in touch with you soon to discuss your options. We have put additional measures in place to keep you and our teams safe. Our White Glove Delivery service with in-home set-up has been suspended at this time. We currently offer free local shipping and will deliver items to your doorstep. If you prefer to receive our White Glove Delivery service with in-home set-up at a later date, we are happy to reschedule when it becomes safe to do so. At this time, we have suspended all in-home service appointments.
We remain open online. Shop from the convenience of your home. Our local Cranbrook team is available via phone and live chat and are prepared to answer any questions and ensure you continue to have the Bedroom Furniture Galleries experience you know and trust. Call or message us at 250-426-2316 and we will be sure to get back to you in a timely fashion. You can also reach us through our Facebook page by clicking here.
As new information becomes available, we are constantly reviewing how we move forward to best support the needs of our guests, while protecting the health and safety of our team members in these uncertain times. We are as committed as ever to providing an exceptional guest experience while adapting to new challenges and we will continue to keep you informed as the situation evolves. To join our e-mail list, click here.
To our guests, thank you for your support and understanding as we experience these changes together.
Joey & Christine Hoechsmann, Owners